What Information is Being Collected
When you sign up to join our mailing list, you may provide us with your personal details such as name, street address, city, state, zip, email address, phone number, birth date, gender, zip code and when you joined.
When you visit messinascatering.com, we collect information about your online browsing behavior and information about when/where you click within the websites. We may also collect information about the device you used to access our websites, such as make, model, operating system, IP address, browser type and mobile device identifiers.
When you enter any contests, you may provide us with your personal details such as name, city, state, zip email address, phone number, birth date, gender, zip code and date of entry.
When you fill out an online form on messinascatering.com to contact us, you may provide us with your personal details such as name, company name, event type, venue of interest, event date, email address, phone number, and where you heard about us.
We may also use personal data from other sources such as specialist companies that supply such information.
Why We Collect This Data
Messina’s uses the information we collect to:
Help to develop and improve our product range, services, venues, information technology systems, know-how and the way we communicate with you. We rely on the use of personal data to carry out market research and internal research and development, and to improve our information technology systems and our product range, services and venues. This allows us to serve you better as a customer.
Detect and prevent fraud or other crime.
Personalize your Messina’s experience: We use your online browsing behavior and purchases to help us better understand you as a customer and provide you with personalized offers and services. Viewing this data allows us to personalize our offers and services for you. This helps us meet your needs as a customer.
Provide you with relevant marketing communications relating to our products and services: We want to ensure that we provide you with marketing communications, including online advertising that are relevant to your interests. To achieve this, we also measure your responses to marketing communications relating to products and services that we offer, which allows us to offer you products and services that better meet your needs as a customer. We may also combine personal data we collect when you make purchases with personal data collected from our websites, and other sources.
Contact you in response to your communications.
Manage promotions and competitions that you participate in.
Invite you to take part in and manage customer surveys, questionnaires and other market research activities. If we contact you about this, you do not have to take part in these activities. If you tell us that you do not want us to contact you for market research, we will respect this choice. This will not affect your ability to use our products and/or services.
Who Has Access to the Data?
Only those employed by Messina’s, and certain third-party Service Providers may have access to your customer data. We work with carefully selected Service Providers that carry out certain functions on our behalf. These include, for example, companies that help us with technology services, marketing, storing and combining data, processing payments and delivering orders. We only share information from or about you with these Service Providers so that they can perform their services or complete your requests. These Service Providers may share information with us that they obtain from or about you in connection with providing their services or completing your requests. Service Providers may also share this information with their subsidiaries, joint ventures, or other companies under common control.
Some of the Service Providers we work with operate online media channels and may place relevant online advertising for our products and services on those online media channels on our behalf. For example, you may see an advertisement for our products or services while using a particular social media site or browsing the internet.
MailChimp and Constant Contact are Messina’s marketing automation platforms and email marketing service providers. You can view their privacy policies here: https://mailchimp.com/legal/privacy/ and https://www.constantcontact.com/legal/privacy-notice
Cookies and Similar Technologies
Provide important features and functionality on our websites, and we use them to improve your customer experience.
Help us to understand how our websites are being used, for example by telling us if you get an error message as you browse.
Deliver relevant online advertising that we believe is most relevant to you on our websites.
Measure the effectiveness of our marketing communications and online advertising. Cookies can tell us if you have viewed a specific ad, how long it has been since you have viewed it, which can help control the number of times you are shown an ad.
Determine if you have opened a marketing e-mail that we have sent to you.
You can use your browser settings to accept or reject new Cookies and to delete existing Cookies. You can also set your browser to notify you each time new Cookies are placed on your computer and/or other device.
Updating your Information; Retention
If you are a Messina’s customer in the EU, you have the right to request an explanation of the information that we have about you and how we use that information, or request correction, deletion or copies of your personal data. If you request deletion of your information, please note that we may retain certain information about you as required by law and for legitimate business purposes permitted by law.
You may make such request by writing to:
2717 Williams Boulevard
Kenner, LA 70062
You can also e-mail us at firstname.lastname@example.org.
Customers outside the EU may also request correction, deletion or copies of their personal data by contacting us at the address or email listed above.